Paloma Travel, our website wants to demonstrate our commitment to your privacy. If you have questions or concerns regarding our policy, please contact us.
What Information Do We Collect & How Do We use It?
We collect information from you to help us personalize and improve your travel experience, to process your online requests, and to send you communications to which you have Subscribed. You are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
If you are buying an airline ticket from us, we collect personal information from you that we need to facilitate fast and efficient communication with you. In addition, we only pass information to the airline that is required by the airline or the Transportation Security Administration (known as the TSA).
We also may collect your credit card information for purchases, including credit card holder name, credit card number, expiration date, CVV and billing address. All the credit card information collected is limited to use within Paloma Travel and is not used without your authorization.
We Hate Spam & Fraud
Paloma Travel is very respectful of your privacy and has a strict policy against sending unsolicited email (spam). Paloma Travel does not share, sell, loan or give your email, name or other personal information to any other party or organization. We take the protection of your information seriously. We hate Spam and Online Fraud and we have taken a serious of steps to protect you.
Communications from Paloma Travel
We may send you service-related announcements when it is necessary to do so. For instance, if you purchase a ticket from Paloma Travel, you will receive confirmation by email and/or via the US Postal Service to your mailing address.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.
OUR CANCELLATION, REFUND & CHANGE POLICY
Each airline has different cancellation policies and these policies vary by the type of fare, date of travel, date of purchase, and reason for cancellation. In general, the cheaper the ticket the more restrictive the cancellation and change policy. Many tickets are non-refundable.
Cruise Lines, Tour Operators and Hotels also has different cancellations policies.
Feel free to ask your Paloma Travel agent about any concerns you may have.